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Guarantees and Warranties Subject to the qualification with respect to statutory rights (below), to the fullest extent permitted by applicable law, OSHK gives no guarantees or warranties with respect to Products or Services, additional to those in the warranty card included with the Products, (in each case, "Warranties"). Guarantee cards and Typical Guarantee terms and exceptions In the Warranty cards included with Products, OSHK gives certain warranties and service undertakings concerning the Products. The terms of the Warranties applicable to the Products you order may vary depending on the relevant Product, country of sale or intended use of the Product. In the Warranties, OSHK typically guarantees the Product to be free from defects in materials and workmanship for a period of 12 months (or other stipulated period) from original purchase. If, during that period, the Product proves defective in materials or workmanship, the relevant service center, facility or other service option will repair or replace the Product (at the sole discretion of OSHK) or defective parts, subject to exceptions stated in the relevant Warranty. Repair or replacement of defective Products or parts in accordance with the relevant Warranty terms is (to the fullest extent permitted by applicable law) your only and exclusive remedy for defective Product covered by a Warranty. However, the Warranties (and these Terms) do not affect or detract from, and should not be read to affect, your statutory rights under applicable law (whether as a consumer or otherwise) which cannot be waived or limited by contract, and you may assert your rights at your sole discretion. The following are some typical exceptions to Warranty coverage (stated in the Warranties): - A Warranty does not cover damage from adaptations or adjustments made to the relevant Product without the prior written consent of OSHK. - A Warranty will not apply if the type or serial number of the product has been altered, deleted, removed or rendered illegible. - A Warranty does not cover (among other things): a. periodic maintenance and repair or replacement of parts due to normal wear and tear; b. consumables supplied with the Product such as batteries; c. cosmetic damage; d. physical damage to liquid crystal displays; e. damage or loss to software, data or storage media; f. transport costs and risks; g. damage from improper use or maintenance; h. damage from installation or use of the Product inconsistent with applicable technical or safety standards or installation or user instructions; i. damage from improper or incorrect installation of software and other products; j. repair or attempted repair of the Product by non-authorized persons; k. damage from accidents, lightning, water, fire, improper ventilation or any cause beyond the control of OSHK; l. damage by use of the Product with accessories, products or peripheral equipment not made by OSHK; m. damage by defects of any system into which the Product is incorporated; n. software (as mentioned below); and o. damage due to abuse, neglect or commercial use. The Warranty cards contain warranties and other vital terms concerning the Products, including limitations and exclusions of warranty coverage and liability. Please review the Warranty(ies) which apply to the Products carefully. Placing an order for Products with OSHK constitutes full acceptance of the warranty and warranty terms and limitations set out in these Terms and in any applicable OSHK Warranties available to view at the time of placing an order. The terms of the Warranty card shipped with the Product supersedes (to the extent of any inconsistency) Warranty terms in OSHK websites and other sources. All warranty services under a Warranty will be provided only on presentation of proof and date of purchase. Therefore, you should keep a copy of the invoice for the Product with the Product Warranty card. You should also keep a copy of the courier delivery note as evidence of the exact delivery date. Claims to be made within warranty period Notwithstanding any provision of the Warranty, all warranty claims must be made within the warranty period stipulated in the Warranty. No other terms or warranties No advice or information, whether oral or written, obtained by you from OSHK, distributors, resellers or other third parties, whether through or from after-sales or other services referred to in, or linked to or from OSHK websites, or otherwise, will create any warranty or condition concerning Product features or capabilities not expressly stated in these Terms or the relevant Warranty(ies). There are no warranties, conditions or other terms that are binding on OSHK other than as stated in these Terms, except for those (if any) provided by your statutory rights under applicable law (whether as a consumer or otherwise) which cannot be waived or limited by contract. There may be differences between Products delivered to you and seemingly equivalent products described in marketing materials (advertisements, catalogues, specification sheets etc) in manufacturers', distributors', resellers' or other websites or other materials, which may or may not be intended for use in your country of residence. OSHK is not responsible for such differences. Any other warranty, condition or other term concerning Products that might otherwise be implied into or incorporated into the Terms by law is expressly excluded (to the fullest extent permitted by applicable law). OSHK employees are not authorized to vary these Terms. If Products (such as certain accessories) are sold without an applicable Warranty card, OSHK gives no warranty or guarantee, other than as stated in applicable law Third Party Hardware If hardware which is not manufactured by OSHK is included as or with Products available for purchase from OSHK and a separate third party Warranty for that hardware is included with Products, the terms of that guarantee or warranty shall apply to the exclusion of the guarantees and warranties mentioned above (to the fullest extent permitted by applicable law). Software The Guarantee(s) and/or warranties mentioned above do not cover any software products contained in or supplied with the Products (whether produced by OSHK or by other parties). No guarantees or warranties (express or implied) with respect to software sold with or embedded or incorporated into Products are given, save any expressly set out in any accompanying software end-user license agreement or other terms included with the software. Any such software is provided "AS IS" (i.e. without warranty or conditions as to its satisfactory quality, fitness for purpose or correspondence with description) unless expressly provided in any end-user license agreement or software or other product warranty from the relevant manufacturer or licensor, enclosed with the relevant Products. Please refer to the end-user license agreements and/or guarantees or warranties included with the Products, for Customer's rights with regards to the manufacturer or supplier of software, and the parties' respective obligations with respect to that software. Technical Assistance and Support The Guarantee(s) and warranties do not cover technical assistance for hardware or software use. OSHK does not offer support to customers for problems or issues regarding any software or other products licensed or manufactured by a party other than OSHK. If Customer needs such support, Customer must contact the respective manufacturer or licensor of the relevant software or other product. Modification of Guarantees and warranties OSHK reserves the right to modify warranties (in or referred to in these Terms), and/or separate warranties and guarantees (included with the Products) at any time. However, Contracts accepted on the basis of previous terms and conditions, including Warranties which applied to your purchase (at the time of purchase) remain unaffected. In case of any dispute, the Company has retained the power of final interpretation. |
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